Catherine Ocbian
VIRTUAL ASSISTANT
Skype Name:
live:.cid.d49fb05b45a5a6c5
Email:
catherine.ocbian@yahoo.com
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Address:
Marilao, Bulacan
Philippines​
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EXPERIENCE
Customer Service Associates
Account handled: AMAZON
October 2018 - June 2020
CONCENTRIX
Answering incoming calls, identify customers questions, concerns and overall needs. Provide accurate answers, troubleshooting, and solutions to customer queries and complaints.
Administrative Assistant
Project handled: Highrise-building
Sonata Private Residences Tower 1 & Tower 2
January 2011- December 2016
DESIGN COORDINATES INC.
Responsible for the day to day implementation of the information management plan in terms of data gathering, recording, presentation, dissemination, filing and storage with the end view of facilitating decision-making.
Executive Secretary
August 2009 - January 2011
AVANGARD MARKETING CORP.
Handled a variety of administrative and duties like office schedules, coordinate meetings and visits, organize files and phone calls, and do essential tasks.
Administrative Assistant
Project handled: Highrise-building
Robinsons Gateway Garden Ridge
February 2006 - May 2009
DESIGN COORDINATES INC.
Document quality controller and handled administrative tasks. I was also an Internal Auditor of our company, I audited other administrative assistants from different project sites of our company to make sure they are complying to our ISO quality records.
Executive Assistant
May 2002 - February 2006
EVERSAFE INTERNATIONAL ENTERPRISES
Handled accounts payable and accounts receivable. Responsible in purchasing, deliveries, billings, and collections. Handled inventory, stock importation and bank transactions.
Personal Secretary
February 2000 - August 2000
MEGAQUEST INTERNATIONAL ENTERPRISES
HandleD clerical duties such as typing, filing records, sending and receiving faxes, answering telephone calls and relaying messages to my boss.
1995-2000
BS. Computer Engineering
ADAMSONUNIVERSITY
Manila, Philippines
EDUCATION
2007
AutoCAD
CAD VISON
Manila, Philippines
1991-1995
High School Diploma
Holy Trinity Academy
Manila, Philippines
TOOLS
SKILLS
Administrative Skills
Computer Skill
Customer Service Support
Good communication Skills
Curiosity and research ability
Attention to details